State Farm® Insurance Agent Sean Black
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Carl N.
September 26, 2024
5
out of
5
rating by Carl N.
"Chris was very helpful and knowledgeable about the financial investment products available. He guided me through the process meeting multiple times to help assess my needs and match my financial goals with the products State Farm offers. I couldn't be happier with Chris and the team at Sean Black State Farm."
We responded:
"Thanks so much for the 5-star review, Carl! We're so happy Chris was able to help you with your financial service needs by making you feel comfortable with the process and offerings. Thanks for your business!"
-peachypersephone-
September 6, 2024
5
out of
5
rating by -peachypersephone-
"Very friendly and helpful!"
We responded:
"Thanks so much for the 5-star review, Persephone! Our team always tries to live out the friendly, good neighbor spirit when we help customers. I'm so happy you found working with us rewarding. Thanks for your business!"
william sees
September 5, 2024
5
out of
5
rating by william sees
"Always helpful, knowledgeable and friendly. Highly recommended!"
We responded:
"Thanks for the five-star review, Willliam! We pride ourselves on being a great resource for insurance and financial service needs in Bloomsburg and beyond. It's great to hear you were able to benefit from working with us, and truly appreciate your recommendation. Thanks for your business!"
Christopher Cox
September 4, 2024
5
out of
5
rating by Christopher Cox
"Mallory, my new insurance agent with State Farm was excellent with helping me by explaining what no other insurance agent had before by explaining what I actually needed. She saved me $170 per month on my premium. I’m currently completely satisfied. Thank you Mallory!!!"
We responded:
"Thank you, Christopher, for sharing your 5-star experience with us! I'm so glad to hear that Mallory provided excellent service and helped you understand your insurance needs, while saving you money. Your satisfaction is our top priority, and we're glad to have you with us at State Farm. If you ever have more questions, don’t hesitate to reach out! "
Carlos J Fernandez
August 20, 2024
5
out of
5
rating by Carlos J Fernandez
"Mallory was very friendly and professional. Thank you so much!!!"
We responded:
"Thank you so much for the 5-star review, Carlos! We value Mallory's care and concern in making sure our customers are taken care of for their insurance needs. Thanks for your business!"
joseph baloga
August 9, 2024
5
out of
5
rating by joseph baloga
"As two married seniors, HARD TIMES required looking for a better economical deal on our car insurance payments; Having asked our Insurance provider of 62 years, and having a good driving record, for a cheaper affordable rate? the deal they offered would not fit our budget, So, while searching for good, affordable coverage, a State Farm Ins. Agent called me, and having interviewed my needs, She had offered my wife and I a comparable plan at very affordable rates. There was no hassle, the coverage compared, and it was done very quickly; As two Mom & Pop Farmers, we are very pleased to join the Sean Black State Farm Insurance Agency for the coverage they offered at affordable rates, Thank You agent Mallory Vaughan for making this a better rate for us. --- Cathy & Joe Baloga"
We responded:
"Thank you so much for the 5-star review Cathy and Joe! We work hard every day to find the best rates and coverage for our customers...new and existing. Mallory is a valuable part of our team and we're so happy to welcome you to the State Farm family. Thanks for your business!"
Jenn Gallagher
July 25, 2024
5
out of
5
rating by Jenn Gallagher
"She got me a great price on my car insurance. Homeowners was good too!!"
We responded:
"Wow, that's great! We love your 5-star review and always do a "happy dance" when we can provide great service AND save someone money! :) Thanks for your business, Jenn."
Krystal Greenwood
July 23, 2024
5
out of
5
rating by Krystal Greenwood
"Mallory was very nice and got back to me right away. She even advised me of other options. She made switching very easy. So happy we found her."
We responded:
"We're thrilled to get your 5-star review, Krystal! Thanks so much! Mallory does a great job exploring all options for our customers to make sure they get the protection they need at the price they deserve. It's all about providing Remarkable customer service! Thanks for your business."
holly lev
July 19, 2024
5
out of
5
rating by holly lev
"Mallory is amazing!!! She helped save over $1200 for the year!! I highly recommend you check out what she can save you!!!"
We responded:
"Thank you for your five-star review, Holly! I am thrilled to hear that Mallory was able to help save you money and provided such excellent service. We are here for you whenever you need us!"
Kaitlyn Lockard
July 12, 2024
5
out of
5
rating by Kaitlyn Lockard
"They were fantastic!! The ladies in the Bloomsburg office were so nice & helped me get exactly what coverage I needed! I had a wonderful experience with them! Do recommend."
We responded:
"Thank you so much for your glowing, 5-star review, Kaitlyn! We're happy to help out whenever we can and glad we could help with your insurance needs. Thanks for your business!"
Andrea Krum
April 17, 2024
5
out of
5
rating by Andrea Krum
"Update: I updated my review because Sean had reached out to me on 4/17 to discuss what happened and I finally felt heard about the situation. I do appreciate his willingness to make the situation right - highly recommend Sean's office despite our mishap, but Sean went out of his way to make me feel comfortable again. Most of my experiences with this office have been positive - and he was able to have me go from a one star to a 5 star review!"
We responded:
"Thank you for updating your review, Andrea. I am glad to hear that our conversation allowed you to felt heard. My team and I are here for you whenever you need assistance, and we look forward to continuing to serve you with the same level of care and professionalism. Thanks for your business."
Adam Krum
April 17, 2024
1
out of
5
rating by Adam Krum
"What Andrea Krum said her review. Our agent was very defensive, rude, and accusatory of us making the mistake with our policy. My wife an I had a very long conversation with our agent. Finally our agent stated he had made the mistake, but truly failed to understand how large of a mistake this could have become for us in the event of an occurence. We like state farm as a provider but will be swifty switching agents. Thank you agent Aedan Spillane for making this decision so easy for wanting to chose another agency."
We responded:
"I am very sorry to hear about your experience, Adam. Providing great service is our priority, and I apologize that we fell short in assisting you with your plan. If you'd like to discuss this matter further or if there's anything we can do to assist you, please don't hesitate to reach out. I did have a conversation with Andrea this morning to address your concerns and asked that she passed along my apology to you, as well."
Charles Ginck
April 5, 2024
4
out of
5
rating by Charles Ginck
"Took care of our insurance needs I was very pleased with the service and price"
We responded:
"Thank you for leaving a great four-star review, Charles! I’m pleased to hear my team was able to assist with your insurance needs and provided you with top-notch service. Should you need anything else, please give us call or stop by the office!"
Lisa Walker
February 9, 2024
5
out of
5
rating by Lisa Walker
"Excellent service! Staff is awesome!"
We responded:
"Thanks so much for the 5-star review, Lisa! It makes us feel good when we get feedback about our efforts to provide remarkable customer service. Thanks for your business!"
garyii659
February 2, 2024
1
out of
5
rating by garyii659
"Save yourself the headache."
We responded:
"Sorry we couldn't meet your expectations. We strive every day to do our best for our customers, but I'm sure some days we do fall short. I'd be happy to discuss your experience with our office offline."
BMA
September 22, 2023
5
out of
5
rating by BMA
"Sean is always patient, helpful, and quick. I have been with State Farm in Bloomsburg / Berwick for over 10 years with no complaints!"
We responded:
"Thanks for the great 5-star review! We love helping our customers every day. We truly appreciate the recognition."
Becky White
September 13, 2023
5
out of
5
rating by Becky White
"I contacted them to get a surety bond and they were so fast to help and Kelly was so sweet on the phone and Sean called me back in a timely manner with all the Info I needed to move forward . Don’t hesitate to call them at all ."
We responded:
"Thank you for the five-star review, Becky! I am glad Kelly and I could assist you in a timely manner. We are here to provide efficient insurance service, and if you need anything else, please reach out!"
Jerry Maertz
September 12, 2023
5
out of
5
rating by Jerry Maertz
"Agent is friendly. Wants to work with you to get the best protection and price"
We responded:
"Thanks so much for the 5-star review, Jerry! We enjoy helping our customers however we can with their insurance needs."
Connie Whitesell-Garland
March 7, 2023
1
out of
5
rating by Connie Whitesell-Garland
"No answer during business hours or a call back Ever"
We responded:
"Hi ConnieMae. We do not have record of your phone call in our system. I would like to speak with you about your experience, so we can get to the bottom of this. My team and I do return calls promptly but believe we did not receive one from you directly. Please let us know the best way to contact you."
Angela Scott
November 20, 2022
5
out of
5
rating by Angela Scott
"Daniel Hess was phenomenal. From answering many different questions to running different scenarios to make sure I got the absolute best rate possible. The amount of money I am saving switching surprised not only myself but him as well. If you want a good rate and better customer service go see him!"
We responded:
"Thanks so much for the 5-star review, Angela! Dan does an amazing job for our customers, for sure. So happy he was able to save you money and give you the service you feel like you deserve. Thanks for your business!"
Penny Davis
October 6, 2022
5
out of
5
rating by Penny Davis
"Dan Hess was an amazing agent to work with! He is very knowledgeable about his products and patient enough to explain them to me in detail."
We responded:
"Thanks for the 5-star review, Penny! Dan is a great resource on our team for car, home, renters and life insurance."